Trutex Operational Updates - Covid 19

Warehouse closure

Following the Government guidance given on 23rd March 2020 by the Prime Minister, we have made the difficult decision to close our warehouse operation from Friday 27th March for an initial period of 4 weeks, which we will review in 3 weeks time.

Our priority has always remained the well being and health of our staff, customers and suppliers. Given that many businesses are now shut across the country, we are unable to viably keep operations running. We are working on despatching as many orders as possible before this closure. Our website will remain active with clear updates as soon as available.

A skeleton staff in sales and customer service will be available (working from home) and we will be monitoring all emails and orders coming into the business. 

Online Orders

You are still able to place orders on the website here or at wholesale.trutex.com (for registered wholesale customers)

However, dispatches will not be made until the warehouse is back operational.

For enquiries, please use these emails:

Shop Closures

Many of our retailers have now temporarily closed their stores and will re-open as soon as possible. Please check with your local retailer and on their website for their latest updates.


This is a challenging time for us all, and we will update you as soon as things move accordingly. Let's continue to support one another and look forward to re-opening in time for Back to School 2020.